“New knowledge has overturned the world we knew, and shaken the pillars of power that held it in place.” Powershift by Alvin Toffler. In this “Brave New World” of radical technological change, perhaps the biggest challenge small and medium sized printers face is the challenge of becoming, not disciples and advocates of this new knowledge, but the economic pillars of an emerging and changing society. The new customer profile now has an enormous impact on the way printers reach their customers; and the way they handle them once they have their attention. To be successful, we must acknowledge the rule: changing tastes bring changing customer habits. The basics of marketing - Product, Place, Price, and Promotion - are also being turned inside out. To be successful in this age, printers must continue to focus on the needs of their customers. Competition will remain fierce and plentiful, while technology will continue to advance at an unbelievable pace. Most such technology comes at a steep price. Success, however, will not be guaranteed by just investing in the new technology but rather understanding how to use it to fulfill our customers’ needs. The printing industry is facing new challenges every day. Technology has become an issue that will only continue to increase in importance. Printers are also going to be faced with the increasing use of the Internet, e-commerce, just-in-time delivery and tighter production demands. Estimating and management software solutions have become even more important; and are now an essential tool in rapidly responding to customers’ needs and in helping tomorrow’s printers become more profitable and competitive. We recognize the “mission critical” nature of the printing and copying business. The focus of our PrintScore software is to bring you an easy-to-use tool to enhance productivity, and reduce the possibility of mistakes - all at an extremely affordable price! Your business needs more than production and marketing expertise to grow profitably; it also needs immediate, practical and profitable quotations, up-to-date client and job information and retrieval as well as other ancillary tools. Our focus is to work with our customers on a long-term basis; and earn their confidence and trust by offering a high quality product at the best possible price. Technical Support At PrintScore, we appreciate the fact that you require software that is designed to meet all of your needs and high standards while remaining within a sensible learning curve. Our entire package has been designed and repeatedly re-designed to accommodate these key issues. Our key designers have been in the printing business for over 20 years each; and this experience has been applied to ensure that the operation of this software accommodates the Printer’s needs. Each member of our technical support staff is completely familiar with PrintScore; and will be able to assist you with any questions or concerns you may have. Technical Support Desk: Hours: 9:30 a.m. to 5:30 p.m., Monday to Friday Software Customization Rates: $290 [4 hours] Unlimited Technical Support for one year after purchase; via your choice of telephone or e-mail. [By e-mail/fax only outside the USA and Canada]